Privacy Policy

Arch City Locksmith Florissant ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website or request locksmith services, how we use it, and the choices you have.

Information We Collect

• Contact details you provide (name, phone, address, email) when calling us or submitting the contact form.
• Service details such as the type of locksmith service requested and the service location.
• Technical data automatically collected by the website: IP address, browser type, pages viewed, and referring URL.

How We Use Your Information

• To dispatch a technician and complete the service you requested.
• To contact you about your service, quote, invoice, or follow-up.
• To improve our website, operations, and customer support.
• To comply with legal, tax, and licensing obligations.

AI Service Finder

If you use the service finder, your lock-problem description and selected location type are sent to Lovable AI to prepare a service suggestion and call notes. This site does not save your description or recommendation. Do not enter access codes, exact addresses or personal documents. AI guidance may be incorrect and does not provide a confirmed quote or book a service. You can call us instead without using AI.

Sharing With Service Providers

We do not sell your personal information. We only share information with:

• Our technicians and staff who complete your service.
• Service providers who help us operate the business (payment processing, hosting, scheduling).
• Government or law enforcement when required by law.

Cookies & Analytics

Our website may use cookies and basic analytics to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings.

Data Security

We use reasonable administrative and technical safeguards to protect the information we hold. No system is 100% secure, but we take your privacy seriously.

Your Choices

You may request that we update or delete the personal information we have about you by contacting us using the details below. We will respond within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. Changes are effective when posted on this page.

Contact Us

Arch City Locksmith Florissant
3375 N Hwy 67, Suite A, Florissant, MO 63033
Phone: (314) 720-2215